Review of steps required to confront difficult behavior

Difficult behavior must be confronted quickly and firmly. Otherwise, it can affect team unity, creativity, and productivity. It can also have a negative effect on your credibility as the manager. Employees look to you to provide a safe and harmonious environment. If you fail to do so, they can lose respect for you.

Confronting Difficult Behavior as a Manager

A typical workplace is home to all different kinds of people. As a manager, you probably deal with varied personalities and a wide spectrum of behaviors every day. Sometimes, a person's behavior affects the performance and productivity of others. When this happens, it's important that you confront the person quickly and firmly.

Being able to recognize difficult behavior is the first step to resolving any problems it may cause.

Planning to Delegate as a Manager

Most managerial tasks can be delegated but some cannot. When deciding which can be delegated, consider how factors such as time and quality come into play.

Tasks that cannot be delegated fall into three categories:

Planning to Delegate as a Manager

Delegating tasks isn't just a matter of going down a list and distributing jobs to your employees as they come through your door. Successfully getting someone else to perform tasks for you requires a degree of planning. Before you can begin to delegate, you have to consider

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