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Using Persuasive Communication

When you need results from someone, but don't have authority over them, you have to be persuasive. If your goal is clear, you'll be able to get straight to the point. However, you also need to consider the other person's perspective. This will increase the persuasive nature of your request.

Self Improvement

Receptive Behaviors in Communication

Once you have gone to the effort to make contact or to invite contact, you can do other things to improve your approachability. Your reception of other people – the behaviors you use when actually speaking to them – can have an important impact on how approachable they consider you to be.

Self Improvement

American Communication Style

What is the importance of communication in the workplace? People in organizations spend over 70% of their time interacting with others, either directly – in private or in meetings – or by phone and e-mail. Effective communication is therefore vital to "getting things done." When communicating across cultures, it can be even more important to communicate clearly because the intended message can sometimes be distorted by each party's "cultural filters."

Self Improvement
American Communication Style

Communication Mistakes in the Workplace

Communication mistakes abound in the corporate arena. One reason for this is that there's a lot of room for error. But a bigger and more insidious cause is a lack of forethought on the part of the communicator. In many companies today, there is an absence of rules governing communication etiquette, which makes it even more important to understand how to convey messages appropriately. Generally, there are three causes of communication etiquette mistakes:

Self Improvement

Etiquette for Using Modern Communication Tools

Modern communication tools such as pagers, cell phones, and speakerphones have inundated the workplace. And why not? The cellular phone, for example, is convenient, handy in emergencies, and a productivity booster. Yet, if abused, these tools, and the people using them, can quickly incur the rage of their work mates.

Self Improvement

The Power of Assertive Communication

Being assertive at work is advantageous in many ways. It's never necessary to become aggressive to express your opinion or to get what you want. When communicating assertively, you speak honestly and in a straightforward manner, show respect for the person you're interacting with, and use assertive body language.

Self Improvement
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