Treating Direct Reports Fairly

Treating everyone the same isn't always fair because equal doesn't mean equitable. Ignoring the differences between people means ignoring the impact of your decisions. Fair treatment is equitable when the results of your decisions or behaviors impact employees in an equal manner. When your actions or decisions result in disparate impacts on different employees, the treatment is unfair.

Assessing Your Fairness as a Manager

Your direct reports assess the fairness of many aspects of their jobs. They evaluate whether they're being paid a fair wage, whether their benefits measure up to those of their peers, and whether the business culture supports their moral and ethical views. In the day-to-day work environment, they assess fairness in their workloads, interactions with coworkers, opportunities for advancement, and relationships with managers.

Demonstrating Fairness in Managing Direct Reports

It's your job to ensure an efficient and effective work environment – and that starts with you treating your employees fairly. Your direct reports' ideas of what is fair involves their beliefs, values, ethics, experiences, ambitions, and senses of self-worth. There is no one-size-fits-all approach to being fair.

Assessing Your Fairness as a Manager

You can consult this job aid when you have a question about how fair you are, or if an employee complains about your fairness.

Dealing with people

How do you set goals, policies, and procedures in a way that allows people equal opportunities for success?

How do you communicate the expected level of performance in a way your direct reports will understand?

Strategies for Preparing to Manage a Diverse Team

Proactive preparation enhances leaders' abilities to use team members' strengths and avoid their weaknesses, getting the most out of their teams. Preparation is especially important when you have a diverse team, with team members who may have very different perspectives, work styles, and communication skills.

 

Techniques for Managing a Diverse Team

Think about a great manager who's really motivated you in the past. What comes to mind? Many people describe such managers as fair, respectful, encouraging, objective, clear, and good listeners. The key in a diverse work environment is to be this way with everyone, and not only with the employees you feel comfortable with. Managing a diverse team requires a commitment to demonstrate these kinds of behaviors with everyone on the team.

Preparing to Manage a Diverse Team

A diverse team gives you a wide pool of skills and ideas from different perspectives. This can lead to enhanced creativity and better team decisions. But you need a proactive management approach to achieve these benefits, including planning for and committing to diversity as a core strength. Preparation can help your team achieve synergy, where the team is greater than the sum of the individual members.

Benefits of Managing a Diverse Team

If you were to ask a room full of people to each define the term "diversity," how many different answers do you think you'd get? You'd probably get as many definitions of the term as there are people in the room. That's because diversity isn't just about how people look or where they come from. It's about differences, but not just differences in gender, race, or class. Diversity encompasses other differences as well – for example, in abilities or values and beliefs.

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