|
Drivers
|
You treat them as follows:
|
- These people get things accomplished.
- They cut to the chase and areaction-oriented.
- Their worst fear is you are going to waste their time.
- They are brief, no small talk, they get to the point.
- They are poor listeners, don’t like detail and can make quick decisions, not based on all the information.
- They are brusque and can be abrupt.
- They know they are always right, arejudgmentaland highly opinionated.
|
- Thinkbefore you open your mouth
- Say just what they need to hear(talk in bullets)
- Don’t take it personally, and don’t be friendly
- You aren’t rude, but they don’t want to get into personal information, just what they need to know.
|
|
Expressive
|
You treat them as follows:
|
- These people love to talk…a lot.
- They are very verbal, never met a stranger, are abstract thinkers; the creative types.
- They are articulate, enthusiastic and influence others easily.
- They don’t like lots of detail.
- They are people-centred, and don’t like working alone.
- They are poor listeners and will often say the same thing in three different ways because they are constantly thinking and revising.
- They have lots of energy.
|
- Treat them in a friendly manner, but only for a few seconds, then take control of the conversation
- Interrupt (using their name usually works) and control the conversation like a game of verbal tug of war
|
Amiables
|
You treat them as follows:
|
- They are responsible, reserved, logical, cooperative, patient and persistent.
- They won't delegate, they take all responsibility on themselves.
- They are terrific listeners and are great team players.
- They don’t like fast change, and want to be treated fairly.
- They are a little more tentative, and don’t need the spot light.
|
- Never, never take them at face value.
- Listen with your eyes, between the lines, draw them out and treat them fairly.
- Give ideas time to incubate.
|
|
Analyticals
|
You treat them as follows:
|
- These people are quantitative.
- They are precise, perfectionists and they see themselves as experts.
- They are controlled, and always must have all the facts.
- They love to teach, are critical thinkers and don’t like people to break the rules.
- They are a little reserved and ask for everything with great detail.
|
- Understand they must have everything in writing, need time to analyze and process information, and want you to give them documentation on everything, in writing.
- They resist change and are not as flexible as others.
|