What are "major schema version" and "minor schema version" in SRFdiff?

SRFDiff has been introduced in Siebel 8.1 and "Using Siebel Tools Version 8.1" > Chapter 12: Managing Repositories > Comparing Two Repository Files Using SRFDiff explains how to use it. There it mentions about "major schema version" and "minor schema version".

"major schema version" comes from S_APP_VER.DB_SCHEMA_VER column and "minor schema version" comes from S_APP_VER.DB_MINOR_VER column. They are inserted while Siebel Database is set up


What Can Be Tracked With Siebel Audit Trail

The purpose of Siebel Audit Trail is to tracks changes to business component data made by users in the application, changes which are made through the Object Manager. Therefore changes made directly to the data in the database would not be tracked by Siebel Audit Trail.

Siebel Audit Trail works through the business component layer. In the set up of Audit Trail, business components are specified to be audited operations to be tracked, and fields to be tracked.


Siebel Reporting XSLFunctions Library Methods in Siebel BI Publisher

XSLFunctions (XSLFunctions.jar) is the library for common functions used in standard Siebel BI Publisher reports. Following are the methods supported: current_date() Method returns the current date in the standard XSD date format. Returns: current date as string --- current_time() Method returns the current time in the native time format. Returns: the current time as string --- phoneFormat(inp)

SRF Compilation Checks to Prevent Corruption of SRF

While compiling a SRF file problems such as the compilation aborting, the application hanging or the SRF produced is very small can occur due for various reasons. Additionally the SRF files that have been appeared to be correctly compiled but inconsistent behavior now occurs in the application between two SRFs generated from different developer’s environments can be caused by incorrectly set parameters.

LDAP password policy parameters supported in Siebel

Not all the LDAP password policy attributes are supported. Below are for your reference.

* Reset password upon next login
* Password Expiration Warning
* Password Expiry Time
* Password Failure Count Interval
* Password Maximum Failure
* Minimum Number of Characters of Password
* Number of Numeric Characters in Password
* Number of Password History
* Password Illegal Values


Monitoring Siebel CRM application using RUEI Oracle Real User Experience Insight.

Oracle has introduced new monitoring tool for siebe administrators to monitor and resolve the issues well before the users calling about the problem.

RUEI has following features:

Geo-location Reporting

Enterprise Manager console data presentation

Executive dashboards

Extensive KPI and SLA monitoring

Full alerting capabilities

Replay of Full User Sessions

Integrated Diagnostics

User Flow performance analyses


reference an EAI Value Map in an integration field map source expression

The requirement is to convert a field value from it’s external representation into it’s internal representation and visa versa by referencing a EAI Value Map in a Data Map.

According to the information included in eAI Volume IV: Business Processes and Rules, Data Mapping Using Scripts, EAI Value Maps, the functions EAIGetValueMap, EAILookupSiebel and EAILookupExternal work on the EAI data map tables.


Increase Error Code Process property text lenght for Siebel Workflow

Here are the steps to Increase Error Code Process property text lenght for Siebel Workflow :

1.    Login to Siebel tools using SADMIN/SADMIN.
2.    Navigate to object definition "Business Component".
3.    Search for the Name "Repository WF Step" which is based on Table "S_WFR_STP".
4.    Now go to Field definition and search for the field "Error Code" which is based on Column "ERROR_CD".


Techniques to display the CTI Call Data in Siebel Application

While integrating Siebel and CTI with products like Avaya or CISCO typically clients will have following types of requirement:

- Create a customer control on the CTI toolbar and populate it with Call Data
- Present Call Data to the agent for the duration of a call
- Inform the agent at the beginning of the ANI or Language of the caller

 


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