Prior to running EIM it is important to clean up fragmented objects, especially those that will be used during the EIM processing. The following SQL statement can be used to identify objects with greater than 10 extents:

SELECT segment_name,segment_type,tablespace_name,extents
FROM dba_segments
WHERE owner = (Siebel table_owner)
and extents > 9;

To fix fragmentation, the objects will need to be rebuilt with appropriate storage parameters. Always be careful when rebuilding objects because of defaults, triggers, etc. on the objects.

Optimizer Mode

Oracle optimization mode can also affect EIM performance. The Siebel application has been found to perform better under RULE based optimization under normal application usage. While there have been cases where it has been found that Cost based optimization has improved EIM performance this should only be attempted as a last resort and must be switched back to RULE for online usage. Be aware that Siebel only supports Rule-Based optimization. Optimization mode can be verified by running the following query:

SELECT NAME, VALUE FROM V$PARAMETER WHERE NAME = ‘OPTIMIZER_MODE’;

(must have DBA privilege)