Self Improvement

To communicate with tact and diplomacy, you need to be sensitive and respectful. However, this can be more challenging than it first seems. People are sensitive to different things.

The CEO asked the DVPs to estimate the ROI on the M and A proposal. Now, can you decipher that code?

Being assertive at work is advantageous in many ways. It's never necessary to become aggressive to express your opinion or to get what you want.

Modern communication tools such as pagers, cell phones, and speakerphones have inundated the workplace. And why not?

Communication mistakes abound in the corporate arena. One reason for this is that there's a lot of room for error. But a bigger and more insidious cause is a lack of forethought on the part of the communicator.

What is the importance of communication in the workplace? People in organizations spend over 70% of their time interacting with others, either directly – in private or in meetings – or by phone and e-mail.

Once you have gone to the effort to make contact or to invite contact, you can do other things to improve your approachability.

Five elements of communication

When you need results from someone, but don't have authority over them, you have to be persuasive. If your goal is clear, you'll be able to get straight to the point. However, you also need to consider the other person's perspective.

Assertive behavior styleBehaving assertively isn't about overriding or offending others. It's about communicating clearly and effectively. You communicate assertively with others when you