Industry respected Gartner research has released it CRM Report for 2012, Oracle Siebel CRM continues to be the leader in the complex on-Premise CRM deployments for the foreseeable future. As it points out Oracle Siebel CRM have the broadest set of functionality compared to any other CRM available in the market.

As Oracle continue to invest in Siebel CRM and offer Oracle Fusion modules as add-on’s to Siebel (e.g.: Oracle CRM Desktop).  Oracle statement of direction to customers is to merge Siebel and Oracle fusion CRM or have Siebel as standalone.

Siebel’s strong sales, order management, sales functionality makes Siebel to continue to be one of the few CRM’s with broadest set of functional foot prints for SFA. Siebel remains one of the few on-premise CRM options for large enterprise, and large scale deployments.