Customer Service: 1-866-216-1072 Phone Menu Transcription: If you call the number above you will get the options below. Thank you for calling Amazon.com customer service, for quality assurance and training services your call maybe monitored or recorded. For kindle questions press 1 We will connect you to the next available agent, thank you for holding we will be with you as soon as possible. Note that answers to common questions may be found in the help pages of our retail website and you may also email us by following the contact us links on the website. to change in order or update your accounts setting press 2 The current wait time is less with one minute, did you know that you can find video demonstrations for how to register new kindle connect to Wi-Fi, set payment methods. for item delivery, to help us assist you as quickly as possible please have your order number ready.